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Terms and Conditions

Last updated: January 01, 2026

Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the website, applications, and related services operated by VelvetX Technologies Ltd (“Company”, “VelvetX”, “we”, “us”, or “our”) (collectively, the “Services”).

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

Company Information

Company Name: VelvetX Technologies Ltd

Jurisdiction of Incorporation: British Virgin Islands

Registered Office Address:
2nd Floor, Ellen L. Skelton Building
Fishers Lane
Road Town, Tortola
British Virgin Islands, VG 1110

Contact Email: support@velvetx.ai

Eligibility & Age Restriction

The Services contain adult-oriented content and are intended exclusively for individuals aged 18 or older, or the legal age of majority in their jurisdiction.

By using the Services, you represent and warrant that:

  • You are at least 18 years old.
  • You have the legal capacity to enter into these Terms.
  • You are accessing the Services voluntarily and lawfully.

Access may be restricted or terminated if age eligibility cannot be verified.

Description of the Services

The Services provide access to AI-generated, virtual, and fictional characters (“AI Companions”) that may offer:

  • Text-based chat interactions
  • Images, audio, voice, or other digital content
  • Personalized, fictional experiences

All AI Companions and generated content are fictional and not representations of real individuals.

The Services are provided for entertainment purposes only.

User Accounts

Certain features require the creation of a user account.

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

Subscriptions, Digital Credits, and Payments

Some Services may require:

  • A paid subscription; and/or
  • The purchase of digital credits or tokens.

Payments are processed by third-party payment service providers. We do not store full payment card details.

Prices, features, and billing cycles may change at any time and will be disclosed prior to purchase.

Refunds and Chargebacks

Unless otherwise required by applicable law:

  • All purchases are final.
  • Refunds are not guaranteed, including for unused subscriptions or digital credits.

Initiating chargebacks or payment disputes without first contacting support may result in account suspension or termination.

Further details may be provided in a separate Refund Policy, which forms part of these Terms.

Acceptable Use

You agree not to use the Services to:

  • Involve or depict minors in any form.
  • Create, request, or distribute illegal, exploitative, or non-consensual content.
  • Harass, threaten, or abuse others.
  • Attempt to reverse-engineer, scrape, or misuse the platform.
  • Circumvent safeguards, moderation systems, or payment mechanisms.

Violations may result in immediate termination and reporting to authorities where required by law.

AI Content Disclaimer

You acknowledge that:

  • AI-generated content is automated and may be unpredictable.
  • Responses may be inaccurate, incomplete, or fictional.
  • The Services do not provide professional, medical, legal, or psychological advice.

VelvetX makes no guarantees regarding the accuracy or suitability of AI-generated content.

Intellectual Property

All rights, title, and interest in the Services, including software, AI systems, designs, trademarks, and content, are owned by or licensed to VelvetX.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes only.

Termination

We may suspend or terminate your access:

  • For violations of these Terms.
  • For suspected fraud or abuse.
  • To comply with legal obligations.

You may stop using the Services at any time.

Termination does not affect accrued rights or obligations.

Limitation of Liability

To the maximum extent permitted by law:

  • The Services are provided “as is” and “as available”.
  • VelvetX shall not be liable for indirect, incidental, or consequential damages.
  • Total liability shall not exceed the amount paid by you to VelvetX in the six (6) months preceding the claim.
Indemnification

You agree to indemnify and hold harmless VelvetX from any claims, losses, damages, liabilities, and expenses arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of applicable laws or third-party rights.
Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the British Virgin Islands, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts of the British Virgin Islands.

Changes to the Terms

We may update these Terms from time to time.

Revised Terms will be posted with an updated date. Continued use of the Services constitutes acceptance of the updated Terms.

Contact

For questions or concerns regarding these Terms, contact:

VelvetX Technologies Ltd
2nd Floor, Ellen L. Skelton Building
Fishers Lane
Road Town, Tortola
British Virgin Islands, VG 1110

Email: support@velvetx.ai